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We are committed to providing our customers with high-quality customized glass packaging services.

Solution

FAQ

Can you ship door-to-door?

Yes, we provide door-to-door shipping service. We handle all procedures including customs clearance, tax declaration, and final delivery to your address, making the process hassle-free for you.

What's the best way to ship to my location, cost-wise?

The most cost-effective option depends on your order volume: 1) Sea freight for orders over 0.5 CBM (20-35 days, lowest cost); 2) Air freight for 0.1-0.5 CBM (5-10 days, moderate cost); 3) Express for samples (3-5 days, higher cost). Our team will quote based on your destination.

Can you avoid custom declaration if needed

We cannot avoid custom declaration, as it is illegal and violates international trade laws. Such actions may lead to goods seizure, fines, or legal liabilities. We must comply with all countries' customs regulations.

If you are late, can I get compensation for that?

If we delay delivery due to our fault (excluding force majeure), we compensate 0.3% of the total order value per day, with a maximum of 3% of the total value. We will keep you updated on production progress to avoid delays.

What's selling like crazy right now?

Our best-selling products are:Ampoule, vial, perfume bottle and molded bottlea. These have high demand in North American and European markets and Southeast Asia market.

Could you send me your catalog with prices?

Certainly. Please share your email address, and we will send our latest catalog with product info, high-quality images, materials, dimensions, colors, and FOB prices within 24 hours. The catalog is updated quarterly.

Do I need a customs broker to receive this?

It depends on your country's regulations and your import experience. For clients unfamiliar with customs procedures, we can recommend local customs brokers experienced in home decor products clearance.

How do I actually place an order?

To place an order: 1) Confirm product models, quantities, colors, and prices with our sales team; 2) Sign a formal contract; 3) Pay the deposit; 4) We start production and send progress updates; 5) Inspection (yours or third-party); 6) Pay the balance; 7) Shipment with tracking info.

What kind of quality control do you have in place?

We have a strict 5-step quality control process: 1) Material inspection ; 2) Production process inspection ( assembly); 3) Semi-finished product inspection; 4) Finished product inspection (function, appearance); 5) Pre-shipment inspection (10% random sampling).

Middleman needs something price that is more profitable?

We offer 15-25% profit margin for middlemen, with a base price list, private labeling support, customized packaging, and marketing materials (photos, videos). We also ensure regional price protection to avoid competition.

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